Shipping Information

Delivery Options

Standard Delivery

• Nairobi: 3-5 business days - KES 200
• Other areas: 5-7 business days - KES 300-500
• Free for orders above KES 5,000

Express Delivery

• Nairobi Only: Next business day - KES 500
• Order before 2 PM for next-day delivery

Pickup

• Free pickup at our locations
• Ready within 24 hours
• Locations: Westgate, The Hub Karen, Galleria

Delivery Areas

✓ Covered Areas

• All of Nairobi
• Kiambu
• Machakos
• Kajiado
• Kisii
• Nakuru
• Kericho

Expanding to more areas

We're constantly expanding our delivery network. If your area isn't listed, contact us to arrange special delivery or pickup options.

How Tracking Works

1
Order Confirmed: You receive SMS confirmation with order number
2
Processing: Our team prepares your order for dispatch
3
Ready: Order is ready for shipment (SMS sent)
4
Out for Delivery: Your package is on the way (SMS + tracking link)
5
Delivered: Order received! Check your inbox for order review request

You can track your order anytime on our Order Tracking page